· TogetherHealth

TogetherHealth Member Resources

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At TogetherHealth, our mission is to match customers with the Medicare solutions that best meet their needs now and in the future. But our service goes beyond helping you with your Medicare plan. We’re also here to provide you with services and resources to support your total health and lifestyle.

Contact Member Services

1-800-905-0042 (TTY 711)

Mon – Fri 9am - 5:30pm EST

Sat 9am - 1pm EST

Member FAQs

What’s the difference between TogetherHealth and my insurance carrier?

TogetherHealth is not an insurance carrier. We’re a licensed insurance agency that guides you through your Medicare plan options from the nation’s leading carriers so you can choose a plan that fits you most. Meanwhile, insurance carriers write Medicare policies, pay claims and manage plans.

When will I receive my new ID card?

The arrival date of your Medicare Advantage card may vary depending on your insurance carrier. If you have not received your card within 30 days, give us a call.

When will I receive my plan/policy documents?

You will receive your plan information within 7 to 10 business days, but delays may occur due to holidays depending on the time of year.

How do I access my plan coverage and benefits?

Please call our Member Services team if you have questions about your plan benefits as outlined in the documents from your insurance carrier (i.e. Evidence of Coverage, Summary of Benefits). We can review your plan with you or connect you with your carrier.

Additional Medicare Resources

Extra Help (Part D)

1-800-633-4227 (TTY 1-877-486-2048)

Extra Help Website

Medicaid/Public Assistance Programs

Visit Medicaid.gov to find your State Medicare Agency.

Preventive Health Tests & Screenings

Life Line Screening

1-800-718-0961 (TTY 711)

www.lifelinescreening.com

SilverSneakers

1-866-584-7389 (TTY 711)

www.silversneakers.com

Learn About Medicare

Explore Medicare articles & resources developed by our experts at HealthInsurance.com.

Medicare Parts Explained

About Medicare Enrollment

Our Brands

HealthInsurance.com

HealthInsurance.com is an online marketplace that gives consumers access to a variety of Medicare plans from the nation's leading insurance companies. In just a matter of clicks, shoppers are taken on a journey to match them with Medicare plans based on their budgets and the benefits that matter most to them.

Medicare Coverage Helpline

Medicare Coverage Helpline is our no-cost service that connects customers with licensed insurance agents who will guide them through their Medicare plan options and help them to enroll into the plan that best fits their needs.

Become a TogetherHealth Medicare agent

We support agents with the training and tools needed to build a successful Medicare sales career.

Become a TogetherHealth Medicare agent

We support agents with the training and tools needed to build a successful Medicare sales career.

*We only provide access to the Medicare plans we sell.

Not all plans are offered through this site. For a list of all available plans, please call 1-800-Medicare (TTY users should call 1-877-486-2048) or visit www.medicare.gov.

If you provide your contact information to us, an insurance agent/producer or insurance company may contact you. Alternatively, you may be directed via a link to one of our other properties or to a selected partner's website.

If you do not speak English, language assistance service, free of charge, is available to you; contact the toll-free number listed above.

This site is not maintained by or affiliated with the federal government's Health Insurance Marketplace website or any state government health insurance marketplace.