Member Services
& Resources

At TogetherHealth, our mission is to match customers with the Medicare solutions that best meet their needs now and in the future. But our service goes beyond helping you with your Medicare plan. We're also here to provide you with resources to support your total health and lifestyle.

Contact TogetherHealth
Member Services

If you’re an existing member who is enrolled in a Medicare plan, call 1-844-796-2062 (TTY 711),
Monday – Friday: 9am - 5:30pm EST.

Speak To A Licensed
Insurance Agent

If you’re a customer and want to enroll in a Medicare plan, call (TTY 711),
Monday - Friday: 8am - 8pm EST.

TogetherHealth Member Portal

As our member, you can set up your TogetherHealth Member Portal, which provides Medicare resources and access to money-saving discounts on restaurants, retailers, travel deals, home & auto insurance and more.

Member FAQs

What’s the difference between TogetherHealth and my insurance carrier?

TogetherHealth is not an insurance carrier. We’re a licensed insurance agency that guides you through your Medicare plan options from the nation’s leading carriers so you can choose a plan that fits you most. Meanwhile, insurance carriers write Medicare policies, pay claims and manage plans.

When will I receive my new ID card?

The arrival date of your Medicare Advantage card may vary depending on your insurance carrier. If you have not received your card within 30 days, give us a call.

When will I receive my plan/policy documents?

You will receive your plan information within 7 to 10 business days, but delays may occur due to holidays depending on the time of year.

How do I access my plan coverage and benefits?

Please call our Member Services team if you have questions about your plan benefits as outlined in the documents from your insurance carrier (i.e. Evidence of Coverage, Summary of Benefits). We can review your plan with you or connect you to your insurance carrier.

How do I update or change my prescription drugs or preferred doctors with my plan?

You may contact your insurance carrier directly to make any updates or changes to your plan.

Medicare Resources

Medicaid/Public Assistance Programs

Visit to find your State Medicare Agency.

Preventive Health Tests & Screenings

Life Line Screening (LLS)
LLS screens over 1 million people per year at over 14,000 events nationwide to make people aware of unrecognized or potential health problems. The company is dedicated to providing the highest quality preventative screenings at affordable rates.

Visit, or call 1-800-718-0961 (TTY 711) to learn more.

Fitness & Wellness

Medicare Advantage plans may offer SilverSneakers - a way to work out at home or at participating fitness locations.

Click here to check your eligibility, or call 1-866-584-7389 (TTY 711) to learn more.

*We only provide access to the Medicare plans we sell.

Not all plans are offered through this site. For a list of all available plans, please call 1-800-Medicare (TTY users should call 1-877-486-2048) or visit

If you provide your contact information to us, an insurance agent/producer or insurance company may contact you. Alternatively, you may be directed via a link to one of our other properties or to a selected partner's website.

If you do not speak English, language assistance service, free of charge, is available to you; contact the toll-free number listed above.

This site is not maintained by or affiliated with the federal government's Health Insurance Marketplace website or any state government health insurance marketplace.